If you’re not happy with your purchase, we’re not happy and we will make it right. You can contact us for returns or exchange within 5 days of receiving the delivery. And we will try to accommodate every situation as much as possible”
- Since we are working with various respected brands, we try to accommodate their personal business returns and exchange policy with our policies as well, so different brands and products have different policies we can notify you regarding the particulars if the situation to return or exchange arises.
- We do not accept any return, exchange, or complaint requests after 5 days of delivery.
- Do let us know about any returns, exchanges, or complaints by calling us, messaging us on social media, or filling out the complaint form on the website. It will be helpful to also receive evidence of the feedback provided.
Every case of brand and product is different, you can know the details of it before purchasing by contacting our customer service to consult every detail of the product.
We are always happy to help and accommodate our customers as much as possible.
To return a shipped item, please follow these steps they’re also on your packing slip.
- Indicate the reason for your return the packing slip next to the item you’re returning.
- Include the packing slip and all original documents in the package.
- We’ll credit your original payment method, excluding delivery charges, within three weeks of receiving your return.
- Your packing slip MUST accompany the return.
- All returns will be inspected by our Quality Assurance team before we can process a refund.